Privacy Statement

General

ELPRO Lepenik & Co. d.o.o . (hereinafter referred to as the Company) respects your right to privacy and strives for the highest level of protection of your personal data. Therefore, when providing our services through this website, we are obliged to act in accordance with the laws and regulations governing the protection of personal data, in particular the Personal Data Protection Act, the Electronic Communications Act and the EU General Data Protection Regulation, as applicable from time to time. The purpose of this Privacy Statement is to inform you about the purposes for which your personal data will be collected, how it will be used and what your rights are in relation to the data we hold about you and how to exercise them.

The Company undertakes that the personal data collected and provided by you through the Website will be used in accordance with this Privacy Statement. It also undertakes not to sell, lend or otherwise disclose your personal data to third parties, except in the cases provided for by law.

Data Controller

The controller of your personal data is ELPRO Lepenik & Co. d.o.o.,
Address: Ob gozdu 7c, Rogoza, 2204-Miklavž na Dravskem polju,
e-mail address: [email protected]
Telephone number: +386 (0)2 62 96 720

Because your privacy is of the utmost importance to us, we have appointed a Data Protection Officer to whom you can contact if you have any questions about the processing of your personal data. This is available at [email protected]. All topics and content discussed by the Data Protection Officer will be treated in strict confidence.

Purpose of data processing and types of personal data

Any personal data you provide to us will be treated confidentially and will only be used for the purposes for which it was provided. If there is a need to further process your data for another purpose, we will contact you in advance and ask for your consent.

Visit the website

Whenever you visit the Company’s website, a log file of the web server is automatically stored on the web server (e.g. IP number – a number that identifies a particular computer or other device on the internet; browser version, time of visit, etc.). We process this data in order to keep statistics on visits to our website.

The Company does not process the data collected in this way separately and does not link it to other data.

The type of personal data we collect:

The Company collects personal data of visitors on the basis of the Website for the purposes of sending enquiries, service or complaint requests, orders and registration. For this purpose, the Company collects the following information from you:

• first and last name,
• the name of the company,
• the address of the company,
• e-mail address,
• phone number,
• information about the content of your enquiry, order, request, etc.

All data collected through this website or otherwise communicated to the Company is collected for the purpose of carrying out the Company’s core business and for the purpose of responding to your enquiries, communications, requests; for the purpose of preparing quotations; and for the purpose of preparing, concluding and performing contracts. As the processing of this information is necessary for the performance of the service itself, the processing of this data may already take place by virtue of the fact that you are entering into a relationship with us.

Sign up for the newsletter:

You can also subscribe to receive news and information about our services and activities on our website. For this purpose, the Company may inform you by email about new products and services, promotions and major corporate announcements. We expect to send newsletters once a month.

This data is processed on the basis of your consent, whereby you have the possibility to opt-out of receiving advertising messages at any time. Further information on your rights in relation to direct marketing is available under “Your rights”.

Users of the data

All data collected on the above legal basis will be used in accordance with the purpose for which it was collected and will not be disclosed to third parties.

Within the scope of our legal powers, your personal data is disclosed to the following data users:

• postal and dispatch service providers;
• IT service providers in the context of software servicing and maintenance;
• to the website administrator and webmaster.

The Company undertakes not to transfer or transmit your personal data to a third country or international organisation.

Retention period

We assure you that we will only keep your data for as long as is necessary to fulfil the purpose for which the individual data was collected and further used, namely:

• Web server log files are kept for 3 (three) months;
• demand data are kept until the end of the year following the last demand at the latest;
• all data relating to the business cooperation and the concluded contract will be kept for 5 (five) years after the end of the cooperation under the concluded contract;
• your contact data for the purpose of direct marketing is processed until you unsubscribe.

If there is a different retention period for certain data being processed (e.g. accounting or tax data), we will comply with the legal provisions.

How to protect your data

The Company is committed to protecting the personal data you provide to us by using our website. The Company will use its best endeavours to protect personal data from any breach and misuse.

We store personal data in computerised form. Our computer systems are protected by technical and organisational measures to prevent accidental or unlawful destruction, misuse, loss, alteration and unauthorised disclosure of, or access to, your personal data.

The server and the data on it are protected at several levels:

• Access to the server is physically denied to anyone other than management and authorised persons. Software access is password-protected.
• The server is protected from external intrusion by a hardware firewall, through which all Internet traffic is routed and monitored.
• All computer equipment is powered by UPS devices, which provide power in times of mains blackouts.
• The server is protected by an antivirus software.
• The data on the discs is protected.
• We carry out several types of backup.
• A data backup is automatically performed by the software every day.
• At least every 6 months, a backup is copied to your hard drive.

Your rights

The Company shall ensure that you exercise all your rights to which you are entitled in relation to the processing of your personal data.

Unsubscribe from newsletters:

If you no longer wish to receive email newsletters, you can unsubscribe by using the automatic unsubscribe link in each email newsletter, or by sending us an email with the subject “UNSUBSCRIBE” to the following email address: [email protected].

The data subject may at any time request that the Company:

• confirm whether or not data relating to him/her is being processed,
• provide information concerning the processing of that data (e.g. the purpose of the processing, the type of personal data, the users to whom the personal data have been or will be disclosed, the envisaged retention period, the technical and organisational measures for data protection, etc.),
• give him the opportunity to correct inaccurate personal data concerning him and to complete incomplete personal data,
• allow the right to erasure of personal data (the so-called right to be forgotten),
• allow the right to restrict processing,
• provide for the right to withdraw consent where personal data are processed on the basis of consent, whereby the withdrawal of consent shall not affect the lawfulness of the processing carried out prior to its withdrawal
• provide further information on your right to appeal.

The Company may also provide the data subject with other information relating to his or her personal data processed by the Company upon his or her request, in accordance with applicable law.

The Company undertakes to respond to requests from data subjects without undue delay and at the latest within the time limits prescribed by law.

Contact

Questions about the confidentiality of your data, the manner in which your data is collected and processed, or your requests to exercise rights in relation to your data will be answered by the Company’s Data Protection Officer and/or the Data Protection Officer.

Changes

We reserve the right to adapt this Privacy Statement from time to time, as necessary, to the actual situation and to the legislation in the field of personal data protection. For this reason, we ask you to check the current version before you provide any personal data so that you are aware of any changes and updates.