TP-3 Subscriber technical support (annual subscription)

Description

TP-3 Technical support for subscribers – PACKAGE 3

 

Year-round ELPRO technical TP-3 support during working hours:

• telephone or computer connection with remote access up to 60 min/month
• software installations via remote connection up to 60 min/month
• technical support at the customer’s location up to 3 x /year*
• advice on use

*Kilometreage and technician’s time on the road are not included in the package and will be charged according to the actual billing.
The package includes up to 12 working hours of technical support.

 

ELPRO technical support can be reached Monday to Friday, 7.00 am to 2.30 pm on 02 62 96 720 or 051 228 494.

Technical requirements for remote connections: access to the internet and email.

 

How do I order technical support? See link.

NO WORRIES, we won’t let you down. For all products in our product range, where the nature of the work with them requires after-sales assistance, special settings or adjustments, subsequent software updates, assistance with installation, assembly or installation, user assistance, etc., we continuously train our experts and offer TECHNICAL SUPPORT, online via a remote connection or physically at your location. At the time of purchase or afterwards, with a few clicks in the online shop, you can purchase the technical support package that best suits your complexity.

 

Other designations: TP3, TP 3, TP_3